Our Blog
Develop Your Career With Microlearning
Whether you’ve just landed your first office manager job, or this is the fourth organization you’ve been with, there’s always room to grow and learn new skills. If you’re considering your next steps, then you [...]
Guest Blog: Tips For Entering Awards
Several years ago I wrote a blog post for wearethcity.com entitled “Our girls”. A quirky (dare I say “clucking good”?!) read on my belief that we should take stock of the things we do and [...]
Guest Blog: Learning & Development for the Administrative Professional – The Facts, The Dilemmas and The Solutions
The Facts According to The Institute of Administrative Management (IAM) one of the longest-standing professional bodies for business and administrative managers in the UK, “the value of CPD (Continuous Professional Development) in today's work environment [...]
Is it possible to manage an office effectively from home?
“As an office manager, can you effectively manage an office from home?” This is the very question I recently asked in a small poll I conducted on Instagram. 43% said YES and 57% said NO. [...]
Guest Blog: An Office Manager’s Insight into Training and Mentoring
If you think back to the time you made a leap out of your comfort zone, started interviewing for a new job, landed your dream role and then finally your first day was upon you… [...]
Guest Blog: 5 Ways Office Managers can Support ISO Certification
ISO Certifications provide a valuable and well recognised accolade, and many organisations require them to meet a customer requirement or to just generally improve and protect their business. ISO Management Systems can be integrated into [...]
Guest Blog: Climbing the ladder vs. pursuing a lattice career: Which one is right for you?
As careers are constantly changing, people are ditching the traditional corporate ladder for a lattice career path. But is this the best option for you? To help you decide, Chris Stappard, Managing Director at Edward [...]
Guest Blog: How Flexi-time can Transform Office Productivity
In the digital age, employees no longer need to be in the office for long hours to make a difference. Flexitime offers employees what they aspire for the most: a work-life balance that empowers them [...]
Guest Blog: An Interview with Lindsay from Your Excellency
We caught up with Director of Your Excellency Limited Lindsay Taylor to find out more about their accredited training & qualifications – in particular the IQ/IAM Level 4 Certificate in Office & Administration Management which [...]
Guest blog: Health & Safety considerations when designing a new office
Health & safety considerations when designing a new office Designing a new office can be both exciting and energy draining at once. While health and safety might not be the most exciting aspect of the [...]
Guest Blog: How changing your sleeping habits could boost your productivity
The quality of your sleep can greatly affect your work ethic. Here, Phil Lawlor, Sleep Expert from Dormeo, tells us how changing our sleeping habits can improve our productivity at work. We all know a [...]
The Chicken and Egg Office Fit-Out
I’ve been working on a mid-sized fit-out and office move for a client recently which inspired my next blog. The Chicken and Egg Office Fit-Out It happens pretty much every time I have carried out [...]
Guest Blog: Be Positively Safe
Be positively safe By Guest blogger Liz O'Brien, Director of Terra Firma 360, Health & Safety Experts Quite often I sit at my computer and think I should post something about safety that’s going to [...]
Guest Blog: First time Office Manager – making your mark
First time Office Manager - making your mark By Holly Snowden-Keane Take a moment with me to regress back to 2013- ‘Blurred Lines’ was playing on repeat, Theresa May was blissfully unaware of her turbulent future, and [...]
What skills does an Office Manager need?
With extensive office management experience over the years, I have hired and managed multiple office support staff and I'm now training office managers as part of the Black & White Office Consultancy offering. So, you [...]
Why Do a Risk Assessment and How Do I Start?
Why do a risk assessment? A number of us Office Managers will likely have heard of a risk assessment before now; but do we know exactly what it is, why we need to do it [...]
Guest blog: Would Opening International Offices Benefit Your Recruitment Of Talent?
For a business, the decision to open an international office can never be taken lightly. It’s still the opinion of many business owners that expansion is necessary for growth. In fact, a 2016 survey by [...]
Guest Blog: Get Data Protection Right
OK, that’s not what it stands for, but the General Data Protection Regulations are here to stay, and it’s imperative that we get it right. It seemed to be on everyone’s lips in the run [...]
How to Make the Most of The Office Management Portal
We recently changed the way in which The Office Management Portal (the OMP) works and how we provide access to our Members - the great news is that it is now free* for anyone to [...]
Guest Blog: Security In The Workplace
One of the most important factors I come across as an Office Manager, that quite often gets overlooked is SECURITY! When running a business one of the key requirements is to ensure it is secure. [...]
The Magic Move
It’s always something I personally find quite humorous when carrying out office moves or even an internal shuffle; that the business people comment on the Monday and say “it’s like magic, I leave Friday night [...]
How Green is Your Office?
I’ve been thinking a lot lately about my own impact on the planet both at home and in the business I run, as well as clients and their offices that I support. And just how [...]
Fool Proof Office Fit-Outs
It's that moment most Office Managers dread; learning that you have to organise and manage a re-fit of your existing office. Or maybe it’s an office relocation coupled with the inevitable need of managing or [...]
Guest Blog: Essentials That Need To Be Included In Your Employee Handbook
In order to build a good working relationship that creates success for your business, employees and employers should be able to trust each other. One handy way this can be made possible is through an [...]
Is The Indoor Air Quality In Your Workplace Affecting Your Health?
In a standard 9-5 weekday working job, you spend roughly 35 hours a week in your working environment. That’s a rather long time when you think about it! We spend the majority of our time [...]
Three Simple Ways To Make Your Office More Efficient
There are many different ways in which an office manager's skills can have an impact on how efficiently an office runs. But how can you ensure things are streamlined with very little input from you? [...]
Guest Blog: Workplace Wellbeing
In Great Britain, 28 million working days are lost through work-related ill health, of which stress and related mental health issues account for at least half (according to stats released by the Health and Safety Executive, HSE). The [...]
The Global Office Manager
The Global Office Manager We all generally know that office and facilities management roles vary an awful lot, and that within these roles there are tonnes of responsibilities and remits you are often in charge [...]
Guest Blog: Career Progression at an SME
An SME is defined as a company with fewer than 250 employees, and turnover typically less than £50m. An awful lot of businesses fall into this category, but around two-thirds of my career to date [...]
Guest Blog: Events – How to Keep Your No-Shows Down
One of the questions I frequently get asked is how you prevent guests from not turning up to your event, or 'no-shows' as we call them in the industry. If you've ever planned an event, no matter how [...]
What I’ve Learnt About Business
This is a bit of a different blog to my others, which are mostly about office management and the highs, lows and Hail Mary’s that come up along the way. This blog is specifically about [...]
The Staff Soap Survey And What it Taught Me About Engaging Your Employees
I’ve briefly mentioned in a previous blog about a “soap survey” – yes you read that right! A survey about soap scents (or would you call it flavours, I’m never sure…) anyway, it was one [...]
Perfectionism and the Office Manager
When I meet with office managers (or variations of the role such as facilities managers, office administrators etc.) there’s an all too common sense of perfection that comes through, and a pressure to make things [...]
Through the eyes of an office manager
I often think about how an office manager differs from the other employees and in particular, what makes them good at what they do. To me, being in office management takes a certain type of [...]
Six simple steps to consider in your procurement process
When it comes to your procurement process - procuring goods, services and outsourced support it’s really, really important to benchmark the vendors and their products (if applicable). Reviewing the costs or pricing within your procurement [...]
My Journey to The Portal
Last week, The Office Management Portal (finally) went LIVE! And I wanted to share a blog about my journey in getting the initial idea off the ground and turning that into a platform that is [...]
Christmas in the Office
I’ve found Christmas is always a funny time of year in the office for a few reasons. One, because it flies by so fast and before you know it the Christmas tree you paid some [...]
Evacuation Drills – does anyone actually take them seriously?
During my time as an Office Manager, I’ve seen (oddly) many types of evacuation drills and scenarios from fires or false alarms which are pretty typical to flooding (from a ceiling!). It’s probably pretty obvious [...]
Jack of all… master of SOME!
As an Office Manager (or in a similar or mixed role) you’ll be aware that there are many areas of responsibility, and I’ve talked about it a few times now in previous blogs. I like [...]
The isolated Office Manager
One of the things I wanted to write about when I started blogging was isolation, which is felt by a number of people in office management-type roles. It's something I've personally had experience of in [...]
The new joiner process – making first impressions count
Ever wonder what you'd think if you were invited to join a friend at their place for dinner, the date and time are set and you turn up promptly, on the day to find they've [...]
9 Common Office Management Mistakes
If you’re in charge of a successful business, it’s likely you’ll be focused on the work you do, rather than keeping a strict eye on your day-to-day office operations or slight office management mistakes. But [...]
Desk Assessments – make your workspace work for you!
The demanding world of work often requires a lot of time sat at a desk, hunched over a computer day in, day out (not to mention all that catching up with last-minute project work at [...]
