Guest Blog: Learning & Development for the Administrative Professional – The Facts, The Dilemmas and The Solutions

The Facts According to The Institute of Administrative Management (IAM) one of the longest-standing professional bodies for business and administrative managers in the UK, “the value of CPD (Continuous Professional Development) in today's work environment is fundamental to excellence and success: it is essential to your continued effectiveness and development.”1 It is widely acknowledged that [...]

Guest Blog: First time Office Manager – making your mark

First time Office Manager - making your mark By Holly Snowden-Keane Take a moment with me to regress back to 2013- ‘Blurred Lines’ was playing on repeat, Theresa May was blissfully unaware of her turbulent future, and we were celebrating the birth of Prince George with jubilance. Another significant thing happened in 2013- I started my very first Office [...]

What skills does an Office Manager need?

With extensive office management experience over the years, I have hired and managed multiple office support staff and I'm now training office managers as part of the Black & White Office Consultancy offering. So, you could say I’ve learnt a thing or two about what skills are needed to effectively take up this 'Jack of [...]

Guest Blog: Get Data Protection Right

OK, that’s not what it stands for, but the General Data Protection Regulations are here to stay, and it’s imperative that we get it right. It seemed to be on everyone’s lips in the run up to the launch in May 2018, when it replaced existing Data Protection regulations. Six months later, and it’s old [...]

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