Hana is an extremely capable operations and office manager, who produces high quality work, her general approach is excellent as is her attention to detail. She is self-motivated and takes great pride in her role on behalf of the business; the impact she had on the execution of our office re-fit was significant (things are much more organised and run more smoothly). The London office is now, as a result of her time here, much more efficiently run. She is not afraid to confront issues, make judgments and subsequent decisions to ensure service levels change for the better. She is thorough and professional and I would happily recommend her services to other offices who can benefit from her experience and skill set.
Our mobile phone contract with our longstanding telecoms company had ended and we were looking to secure a new deal. This area is a minefield for a small company as no two offers are the same, so it was a huge help to us that Hana put together a like-for-like analysis of a dozen deals from which we were able to select a provider who clearly offered the best financial package and the service back-up that we need. With Hana’s assistance, we saved time and money and because she was so thorough in her approach, we are confident we’ve got the best deal for us.
We approached Black & White to review our Health & Safety processes and carry out a gap-analysis in two of our offices to ensure we were compliant; highlighting and advising on areas where we were not. As a fast-expanding business, we take Health & Safety very seriously, and having Black & White’s professional, yet personable and thorough review with a follow-up report made it much clearer for us to effectively manage it moving forward. Hana supported our location managers, taking them through their areas of responsibility with ease and has provided us with the necessary tools and resources to fulfil our requirements. We would highly recommend their services for any companies who want to ensure they are doing everything they should be when it comes to H&S!
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