Client Praise

“For us, client satisfaction is everything”

We genuinely love what we do, and we strongly believe that this is evident in everything we do for our clients, but don’t take our word for it – see for yourself what some of our clients have to say about our work with them.

“Our mobile phone contract with our longstanding telecoms company had ended and we were looking to secure a new deal. This area is a minefield for a small company as no two offers are the same, so it was a huge help to us that Hana put together a like-for-like analysis of a dozen deals from which we were able to select a provider who clearly offered the best financial package and the service back-up that we need. With Hana’s assistance, we saved time and money and because she was so thorough in her approach, we are confident we’ve got the best deal for us.”

GILES GODBOLD – Partner, BBG Real Estate

“We approached Black & White to review our Health & Safety processes and carry out a gap-analysis in two of our offices to ensure we were compliant; highlighting and advising on areas where we were not.  As a fast-expanding business, we take Health & Safety very seriously, and having Black & White’s professional, yet personable and thorough review with a follow-up report made it much clearer for us to effectively manage it moving forward.  Hana supported our location managers, taking them through their areas of responsibility with ease and has provided us with the necessary tools and resources to fulfil our requirements.  We would highly recommend their services for any companies who want to ensure they are doing everything they should be when it comes to H&S!”

ELLIOT GOLD – Co-Founder, Work.Life

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“Hana joined us in the first instance to conduct a review of our operational arrangements and has subsequently worked with us on designing the new structure and appointing new members to the team as well as being the Interim Manager. We now have a great team in place.

Hana has made an excellent contribution to the college, and the work she has done has been invaluable to me and Luis and we thank her sincerely.”

Shirley Coen, Principal and CEO, Bird College

“Hana is extremely well organised and intelligent – she picks things up very quickly and adds value to her work. She understands how to run businesses efficiently and effectively. I think Hana has found a great new business opportunity and I am happy to recommend her.”

JEREMY HILL – Former Managing Director, RBS

“It has been an absolute pleasure working alongside Hana. She helped coordinate and project manage our recent kitchen refurbishment, and has been the glue that has held it all together. Her advice, professionalism and commitment to her work is second to none. I would recommend Black and White to everyone considering an office consultant, as she covers so many areas but the difference being she cares about every single part! Thanks Hana!”

LAURA CASTELL – Former Operations Assistant, Sheffield Haworth

“We employed Black & White to project manage our office move and I can whole heartedly say it was one of the best decisions ever taken. They are extremely professional, proactive, autonomous and yet approachable. Nothing was too much trouble and Hana worked above and beyond to ensure all ran unbelievably smoothly. The move simply wouldn’t have happened without her and she enabled the team to focus on their workstreams which was a huge benefit to the business. The only negative is that we can’t have Hana as part of our team on-going – she is so driven and accountable and a true asset to any working team!”

CATHERINE ARCHER – Managing Director, Jing Tea

“I have learnt so much from Hana; she has developed me and pushed me to always do my best – she is a great team leader. Our offices run much more efficiently now, she looks at every possible angle to establish the best approach.”

EMMA MARTIN – Operations Manager, Berenberg

“We take Health & Safety at work very seriously, as an ethical, not-for-profit company we wanted to have a review of our processes and ensure that any requirements were being met. Black & White carried out an initial gap analysis and clearly explained where we were falling short and how we could easily implement or change elements of our working practices to close these gaps. We’ve now appointed Black & White as our HSO and have the comfort of knowing that we are in safe hands, with a caring firm who make things clear and easy for us to comply.”


“We can highly recommend Hana Gray of Black & White Consultancy. We had arranged a sick cover for 2 weeks with the option to extend for a further 2 weeks for our PA/Office Manager. Hana was very flexible not only with regards to hours and time schedules but also content of work to be covered. Her friendly, polite and impeccable professional demeanour made it a pleasure to work with her!  We were particularly impressed by the service she offered to advise us on efficiency of our office routines and to suggest improvements.  It is a huge load off our mind to know that in future we do not have to worry about sickness or holiday leave within the admin team!”

ASTRID JACOBY – Founder, Little Hands Design

“Hana ran an extremely efficient office, negotiating and executing multiple contracts, moves and resolving conflicting requirements, as well as day to day issues, with a very personable attitude.”

MARK PRESTON – Former CEO, City Index

“Belu took some additional space in the building and we needed the support of Black & White to ensure that we made the most of this new space and to easily access contractors who could carry out the small works. It was very helpful to us to have their advice ahead of commencing the project to make sure we had a plan and could manage aspects such as M&E and clarify our requirements vs. the Landlords. We found the light-touch support of great assistance and was just what we needed to make the project even more successful!”


“Black & White were appointed to consult on our health and safety, we decided to carry out an audit early this year. With Hana’s professional advice and efficient nature she has helped us to plug a lot of the gaps we may have missed without her. The knowledge Black & White hold is a huge benefit for anyone needing some extra help and it meant that we were assured we were doing everything possible to ensure we were legislative and safe. We were so pleased with the work Black & White did for us that we have appointed them as our HSO.”

LAURA CASTELL – Former Operations Assistant at Sheffield Haworth

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“I will always give B&W 5 stars, always helpful, professional, polite and patient, not to mention highly skilled and knowledgeable.  A job not just well done, but brilliantly done at all times.”

KATHRYN HODGSON – Office Manager, Demica

“We recently asked Black & White to undertake a Health and Safety review, and to produce new a New Health and Safety Policy. Hana Gray undertook the task with her usual swift efficiency, producing the first draft within two days and the final documents within a week. We value Hana’s detailed, practical knowledge and have now appointed her as our external Health & Safety Officer.”

DAVID MACKIE – Principal, Interion

“Black & White reviewed and advised on our Health & Safety procedures, sourced a new cleaning company for our offices and helped us recruit a new Office Manager. Hana was professional, practical, persistent and an absolute pleasure to work with.”

NIGEL WALFISZ – Partner, MGR Weston Kay LLP