Who we are

Black & White was founded in 2016 by Hana Gray, an experienced consultant who has worked successfully alongside FTSE 100 companies in critical business areas – seeing not only the ‘black and white’ but also the ‘gray’ areas of continuous business improvement! Recognising the overwhelming need for her expertise, Hana has successfully embedded her personal ethics, passion for excellence and notoriously high standards right through to all who work with Black & White.

With combined knowledge spanning multiple business sectors, you can be assured of exceptional service, professional insight gained through hard-won experience, and thorough attention to detail.

We predominantly cover London and the South-East, looking after small to medium sized businesses – however we are also able to cover national or international operations.

Why we’re unique

We base our entire service proposition on understanding that at the heart of any successful business are seamless internal operations and a happy, motivated workforce. We are truly unique in offering all-encompassing expertise that improves and manages your office, completely tailored to you.

• We take time to get to know you and your business, so we can best understand you, your needs and how we can meet them.
• Our services are as versatile and unique as you are, from recruiting, advising and training front-of-house staff, to project-managing office moves.
• We can connect you with an extensive portfolio of reputable suppliers, contractors and ‘people-who-can’ – so if we don’t have a particular skill in-house, we will know a reliable someone who does!
• From the moment you meet with us, our mission is to ensure that you are completely happy with our work and approach. We are passionate about ensuring that you are provided with the best possible service, while our knowledge and experience ensures that we fully understand every last detail of the work we carry out on your behalf.
• We genuinely care about making your office work for you and your staff. After all, the investment you make in your workplace isn’t small, and we want to ensure the worth of every penny you commit through helping to make your office operate seamlessly and effectively.”

OFFICE FACILITIES
EXPERTISE

PROJECTS

HEALTH & SAFETY

PROCUREMENT
PROCESS

RECRUITMENT
SUPPORT

BUSINESS CONTINUITY
PLANNING

COACHING & DEVELOPMENT

ANNUAL SUPPORT
PACKAGES

Hana is an extremely capable operations and office manager, who produces high quality work, her general approach is excellent as is her attention to detail. She is self-motivated and takes great pride in her role on behalf of the business; the impact she had on the execution of our office re-fit was significant (things are much more organised and run more smoothly). The London office is now, as a result of her time here, much more efficiently run. She is not afraid to confront issues, make judgments and subsequent decisions to ensure service levels change for the better. She is thorough and professional and I would happily recommend her services to other offices who can benefit from her experience and skill set.
David Mortlock, Managing Director, Berenberg (London)
Our mobile phone contract with our longstanding telecoms company had ended and we were looking to secure a new deal. This area is a minefield for a small company as no two offers are the same, so it was a huge help to us that Hana put together a like-for-like analysis of a dozen deals from which we were able to select a provider who clearly offered the best financial package and the service back-up that we need. With Hana’s assistance, we saved time and money and because she was so thorough in her approach, we are confident we’ve got the best deal for us.
Giles Godbold, Partner, BBG Real Estate (London)
We approached Black & White to review our Health & Safety processes and carry out a gap-analysis in two of our offices to ensure we were compliant; highlighting and advising on areas where we were not. As a fast-expanding business, we take Health & Safety very seriously, and having Black & White’s professional, yet personable and thorough review with a follow-up report made it much clearer for us to effectively manage it moving forward. Hana supported our location managers, taking them through their areas of responsibility with ease and has provided us with the necessary tools and resources to fulfil our requirements. We would highly recommend their services for any companies who want to ensure they are doing everything they should be when it comes to H&S!
Elliot Gold, Partner, Work.Life (London)